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RETURN POLICY

Last updated October 23, 2019

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange. Unless it is being returned due to manufacturer or printing defect, we will not refund your original shipping costs. We are not responsible for return shipping costs incurred. Please see below for more information on our return policy.

RETURNS AND EXCHANGES

All return and exchanges must be postmarked within sixty (60) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

EXCHANGE PROCESS

You can exchange unwashed, unaltered items within 60 days of the date of delivery, send it back to:

Second City Prints
Attn: (name of store you ordered from) Web Store
1521 Hubbard Avenue
Batavia, IL 60510
United States

Include a note with what size(s) you want instead and check, cash, or money order for return shipping. For one t-shirt, include $5.00. For one hoodie or multiple items, include $9.00. Make sure to include your name and contact information. If it has been longer than 60 days since the item was purchased, we unfortunately cannot exchange or refund you for it. If the size or item you are requesting is out of stock when we receive your exchange, you will be refunded the cost of the item(s). Contact us if you have any questions.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

RETURN PROCESS

To return an item, place the item securely in its original packaging and Note stating return or exchange, if exchange, include size and fee, and mail your return to the following address:

Second City Prints
Attn: (name of store you ordered from) Web Store
1521 Hubbard Avenue
Batavia, IL 60510
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

6305042423

orders@secondcityprints.com